Question 1

What is Jatoth Creations known for?

Accepted Answer

Jatoth Creations is known for its unique handblock printed apparel and home furnishing products. We blend traditional craftsmanship with contemporary designs, offering high-quality products made with premium quality fabrics and Azo-free dyes.

Question 2

Do you offer international shipping?

Accepted Answer

• Yes, we ship our products internationally. Shipping costs may vary based on your location and the billing amount and will be calculated at checkout. For more details, please refer to our Shipping Policy.(https://manage.wix.com/dashboard/55f2d277-f523-43f2-be8c-a20dec3e1f0a/wix-faq?compId=m0kvw3s9&origin=gfpp&viewMode=editor&appDefId=14c92d28-031e-7910-c9a8-a670011e062d&origCompId=comp-jn8h6fdr#)

Question 3

Can I customize or personalize an order?

Accepted Answer

We offer customization options for bulk or wholesale orders, including personalized designs and colors. Please contact us at info@jatothcreations.com to discuss your specific requirements.

Question 4

Do you offer discounts on bulk orders?

Accepted Answer

Yes, we offer special pricing for bulk and wholesale orders. Please contact us to discuss your requirements and receive a customized quote.

Question 5

How do I stay updated on new collections and offers?

Accepted Answer

Stay connected with us by subscribing to our newsletter and following us on social media platforms like Facebook, Instagram, and LinkedIn for the latest updates, new collections, and exclusive offers.

Question 6

Are your products environmentally friendly?

Accepted Answer

Yes, Jatoth Creations is committed to sustainable and ethical practices. Our products are made with biodegradable fabrics and azo-free dyes, we prioritize eco-friendly materials and processes.  We also strive to reduce the waste by reusing the leftover materials to make bags and other useful items.

Question 7

How do I care for my handblock printed products?

Accepted Answer

️⃣ Preferable Hand Wash: Hand wash your garments in cold water with a mild detergent. While hand washing is preferable, you can also machine wash on a gentle cycle.  
️⃣ Avoid Bleach: Steer clear of bleach and strong chemicals to prevent colors from fading.
️⃣ Air Dry: Most light-shaded garments can be sun-dried, but for clothes with a colored base, it's best to dry them in a shaded area to preserve the color.  
️⃣Iron with Care: You can iron these garments as you would any other. Ironing after washing will make the clothes look even better, and the prints will remain vibrant.  
️⃣Store Properly (If Possible): Use a breathable garment bag for storage to avoid dust and accidental stains.  
️⃣Avoid Mixing Colors: Treat these garments like any other but be cautious not to wash them with other colored garments to prevent staining.

Question 8

How do I place an order?

Accepted Answer

You can place an order directly through our website by adding products to your cart and proceeding to checkout. For bulk or wholesale inquiries, please contact us at info@jatothcreations.com or request a quote or book an online meeting through our website.

Question 9

How do I track my order?

Accepted Answer

• Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment.

Question 10

What payment methods do you accept?

Accepted Answer

We have a number of payment methods. Choose the one that is most convenient for you. 
For Domestic Orders :
 • PayPal (only Credit Cards, American Express or PayPal Balance is accepted)
 • Credit Cards (Mastercards, Visa & American Express)
 • Debit Cards / Cash Cards.
 • Online Bank Transfer (Email us at info@jatothcreations.com for our bank details)
For International Orders : 
 • PayPal (Only Credit Cards, American Express or PayPal Balance Accepted)
 • Online Bank Transfer (Email us at info@jatothcreations.com for our bank details, bank charges may apply)
We accept Indian Rupees and US Dollars as currency.

Question 11

What is your return and exchange policy?

Accepted Answer

• We accept returns and exchanges within 7 days of delivery for unused, unwashed items in their original condition. Customized or personalized items cannot be returned. 
 • If an incorrect size or product has been delivered to you i.e. the product does not match the item in the order confirmation email. 
 • If the product you have received has a genuine quality/manufacturing defect. If you feel the product is damaged or has a manufacturing defect, please do photograph this as soon as you have opened the packaging.

Please review our full Returns & Exchange Policy (https://manage.wix.com/dashboard/55f2d277-f523-43f2-be8c-a20dec3e1f0a/wix-faq?compId=m0kvw3s9&origin=gfpp&viewMode=editor&appDefId=14c92d28-031e-7910-c9a8-a670011e062d&origCompId=comp-jn8h6fdr#)for more details.

Question 12

How can I contact customer support?

Accepted Answer

You can reach our customer support team via email at info@jatothcreations.com or by phone at +91 7569742115. Our team is available to assist you with any questions or concerns.

Question 13

How do I know if an item is in stock?

Accepted Answer

All available products are listed on our website. If an item is out of stock, it will be marked accordingly. For bulk or restock inquiries, please contact us directly.

Question 14

What should I do if I receive a damaged item?

Accepted Answer

If you receive a damaged or defective item, please contact us immediately at  with photos of the issue. We will arrange a replacement or refund as quickly as possible.

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