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Shipping policy

Last Updated: 2nd September 2024

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Thank you for shopping with Jatoth Creations! We are committed to delivering your handcrafted products in a timely and efficient manner. Please read our shipping policy carefully to understand how your order will be processed.

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1. Shipping Locations

We offer shipping to most international destinations. If your location is not available at checkout, please contact us at info@jatothcreations.com for assistance.

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2. Processing Time

  • Domestic Orders (Within India): Orders are typically processed within 3-5 business days.

  • International Orders: Orders are processed within 5-7 business days.

  • Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

 

3. Shipping Methods and Delivery Times

  • Domestic Shipping: Delivered within 5-7 business days after processing.

  • International Shipping: Delivery times vary based on location. Standard delivery usually takes 10-15 business days after processing.

Note: Delivery times are estimates and do not account for potential delays due to customs, holidays, or other factors beyond our control.

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4. Shipping Costs

  • Shipping costs are calculated based on the destination, weight, and dimensions of your order. Exact shipping charges will be displayed at checkout before completing your purchase.

  • International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the buyer. Please check with your local customs office for more information.

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5. Order Tracking

  • Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor your shipment’s progress.

  • If you do not receive a tracking number or have any issues tracking your order, please contact us at info@jatothcreations.com

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6. Shipping Restrictions

  • Some items may be restricted for shipping to certain locations due to regulations. If your order includes a restricted item, we will contact you directly to discuss alternative options.

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7. Lost or Delayed Shipments

  • Jatoth Creations is not responsible for delays caused by the shipping carrier or customs clearance processes. However, we will do our best to assist you in tracking your order.

  • In the rare event that your shipment is lost or significantly delayed, please contact us at info@jatothcreations.com for further assistance.

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8. Address Changes

  • Please ensure your shipping address is correct before placing your order. We are unable to reroute packages once they have been shipped.

  • If you need to change your shipping address, contact us immediately after placing your order. We will try our best to accommodate your request.

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9. Contact Us

If you have any questions or concerns regarding your shipment, please reach out to us at:

We appreciate your business and strive to provide you with the best possible shipping experience!

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